Terms of Service
These Terms of Service ("Terms") are an agreement between you and Jonesy ("we", "us"), who run Jonesy Bot, the Discord bot and its web dashboard at https://theexchange.duckdns.org (together, the "Service"). By adding the bot to a server, using its commands or features, logging in to the dashboard, or buying Premium, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
1. Who can use the Service
- You must be old enough to use Discord where you live (at least 13) and follow Discord's Terms of Service and Community Guidelines.
- To buy Premium you must be at least 18, or have permission from a parent or legal guardian who agrees to these Terms for you.
- Jonesy Bot is an independent project. It is not made, endorsed or sponsored by Discord, YouTube, TikTok or Twitch.
2. The Service
Jonesy Bot provides moderation, logging, welcome messages, auto-roles, role panels, sticky messages, giveaways, polls and creator alerts. The core Service is free. Some features and higher limits are part of a paid subscription ("Premium"). We may add, change, limit or remove features, including which features are free or Premium, at any time.
3. Premium subscriptions
- Purchases go through Discord. Premium is bought, billed and managed through Discord's checkout. Discord's own terms for paid services also apply to your purchase. We never see or store your card or bank details.
- Per server. Premium unlocks features for the one server it was bought for.
- Automatic renewal. Subscriptions renew automatically each billing period at the price shown at checkout until you cancel.
- Cancelling. Cancel any time in Discord (User Settings › Subscriptions). Premium stays active until the end of the period you already paid for, then ends. Removing the bot from a server does not cancel the subscription.
- Refunds. Refund requests are handled by Discord under its refund policies. Except where the law requires it, we don't give refunds or credits for partial periods, unused features, or time when the Service was unavailable.
- Price changes. We may change Premium prices. A new price only applies from your next renewal after the change is shown to you, and you can cancel before then.
- Free Premium. Premium we give for free (for example as a prize or for testing) can be changed or removed at any time.
- Taxes. Prices may not include taxes. Discord may add taxes at checkout where required.
4. Server staff responsibilities
- The bot's commands and dashboard are for server staff. Staff are responsible for how they use moderation tools and for anything they post or set up through the bot (messages, embeds, welcome images, giveaways, polls).
- Giveaways are run entirely by each server's staff. We don't provide, guarantee or deliver prizes and aren't responsible for giveaway disputes. Staff must make sure their giveaways follow the laws that apply to them.
- Staff who turn on logging should tell their members that deleted and edited messages may be logged.
5. Things you may not do
- Use the Service to harass, threaten, spam, scam or harm anyone, or to share illegal content.
- Try to break, overload, copy, reverse-engineer or get around the Service's limits, paywalls or security, or exploit bugs (please report them to us instead).
- Access, or try to access, a dashboard or data for a server you aren't allowed to manage.
- Resell the Service or Premium, or use the Service to collect other people's information without permission.
6. Suspension and ending
We may suspend or block any user or server from the Service, with or without notice, if we reasonably believe these Terms or Discord's rules were broken, or to protect the Service or other people. If that happens because the Terms were broken, no refund is owed except where the law requires it. You can stop using the Service at any time by removing the bot and cancelling any subscription.
7. Other services
The Service depends on Discord, YouTube, TikTok and Twitch, which we don't control. If they change, limit or block access, features (especially creator alerts) may be delayed, missed or stop working. Alert timing is never guaranteed, including with Premium.
8. Your content
You keep ownership of anything you upload or write, such as welcome backgrounds and message text. You give us permission to store, process and display it only as needed to run the Service for your server. You confirm you have the right to upload it.
9. No warranty
THE SERVICE, INCLUDING PREMIUM, IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DON'T PROMISE THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DATA WON'T BE LOST.
10. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW: (a) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, MEMBERS, CONTENT, PRIZES, REVENUE OR PROFITS, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICE; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR PREMIUM IN THE 12 MONTHS BEFORE THE CLAIM, OR US$20 IF YOU PAID NOTHING. Some places don't allow some of these limits, so they may not all apply to you.
11. Indemnity
You agree to defend and cover us against claims, losses and costs (including reasonable legal fees) that come from your misuse of the Service, your server's content or giveaways, or your breaking these Terms or the law.
12. Disputes
If you have a problem, please contact us first (aujonesy29@gmail.com). We'll try to resolve it informally within 30 days. These Terms are governed by the laws of the state where the operator lives, United States, without regard to conflict-of-law rules. Either of us may bring a qualifying claim in small-claims court.
13. Changes to these Terms
We may update these Terms. We'll change the date at the top of this page, and for important changes we may also post a notice on the dashboard. Continuing to use the Service after a change means you accept the updated Terms.
14. Everything else
These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. If we don't enforce a part, that doesn't mean we give up the right to later. We may transfer these Terms to someone who takes over the Service; you may not transfer them without our permission.
15. Contact
Questions about these Terms: aujonesy29@gmail.com.